Richard Yacovone Shared Their Premier Pools Story 1

Customer Name: Richard Yacovone
Location: Cary, North Carolina
Date: 08/25/2019

Pool Designer: Len Cook, Owner

How Has Owning a Pool Changed Your Family’s Life?
It’s a big decision to buy a pool, but to get the kind of service we received throughout the project was appalling.
Cashing my checks was the best thing they were good at.

Where Did Premier Pools & Spas Meet or Exceed Your Expectations?
PPAS used very good subcontractors, but PPAS’ project management was almost nonexistent. It took 11 months from contract date to water in the pool, and after an additional 3 months, there has been no follow up in finishing the project to get a Certificate of Occupancy. Promises have been made many times, but PPAS has no service or follow up.
Glad to see others are happy…guess it’s just the Raleigh location.